In Our View Dec. 21: Talk to Your Doctor

Your mouse doesn’t make you an expert; be wary when searching the Internet

The phrase traces back to Biblical times, but apparently, “Physician, heal thyself” is being taken a bit too literally these days. As a recent article in The Columbian noted, doctors are being confronted with patients who have engaged in self-diagnosis through the magic of the Internet. Many patients think they have an affliction when they don’t, or believe they know which treatment is necessary before consulting a doctor, or arrive at the physician’s office filled with misinformation.

Whether it’s health concerns or financial advice or assertions that President Obama is a secret Muslim, the Web is a petri dish of opinion couched as fact, regardless of its veracity. As Columbian reporter Marissa Harshman wrote: “Of the millions of adults who search online for health answers, 75 percent don’t verify key quality indicators such as the source and creation date of the information, according to the Pew Internet and American Life Project.”

So here’s a word of warning: Not everything you read on the Internet is true. You know, like the story about Oprah Winfrey attempting to buy Area 51 and make it a permanent habitat for aliens. Seriously. It’s on the Web, but we remain skeptical of the source.

Information about health and symptoms and treatments is no different. There is no shortage of information, but there often is a shortage of truth. In some cases, online information providers are the modern equivalent of the old-time snake oil salesman, preying on people’s fears and hopes and pains in order to make a buck. And then there is the plethora of TV commercials for the latest medications, the kind where the list of possible side effects takes up the majority of the commercial.

We are bombarded by information, creating an overload that in itself can cause an affliction jokingly called “cyberchondria” — a form of hypochondria in which patients believe they suffer from something they read about on the Internet. That persistent runny nose? It could be vasomotor rhinitis, according to one Web site. Or it might just be a cold. Either way, the diagnosis and treatment should be left to you and your doctor. Ill-informed self-diagnoses can cost your doctor time and cost you money. As Jennifer Hanscom, spokeswoman for the Washington State Medical Association, told The Columbian, “There’s a reason why physicians go to medical school to learn this information.” And then they pass that information on to you, after considering your symptoms and your lifestyle and your health history.

There is no substitute for such one-on-one interaction. Through individual attention, a physician can ask in-depth questions, explore diagnoses that previously had not been considered, and develop a personal relationship that benefits a patient’s health. Dr. Google can’t do all of that.

There’s an old saying that a person who acts as his own lawyer has a fool for a client. The same standard applies to health care.

Nevertheless, while physicians are reporting some concerns about patients clinging to misinformation, the Web can be a valuable tool for improving care. As a doctor might say, the key is to use it in moderation.

Consider the source of the information. Seek a second opinion. Don’t assume that something you read has provided the definitive answer to a medical question.

Informed patients make good patients. But informed and open-minded patients make the best ones. With that in mind, many local doctors recommend Web sites such as WebMD.com, Medlineplus.gov, or kidshealth.org. Other Web sites of note are familydoctor.org, and healthfinder.gov.

These Web sites can provide useful information, most doctors say. But the Internet doesn’t provide an excuse for patients to believe they can heal themselves.

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Comments

WELCOME TO THE WORLD OF

Rationed OBAMA CARE.

Call your Dr.
listen to the recorded message...

"Press one for Spanish, press 2 for French, press 3 for Swahili, For English please hold..."BEEP" we are experiencing a high volume of calls please call back at a later date, thank you for submitting to Obama care.

Talk to the Hand of SOCIALISM Obama care!

Ray_Menlo — December 21, 2009 at 11:04 a.m. ( | suggest removal )

Well, when one cannot afford health insurance OR doctor's bills, one turns to the ubiquitous Internet...it's that simple.

I have Medicare, but it doesn't cover everything. We have a Chinese acupuncturist and herbalist about 4 blocks from our home. I'm almost seriously thinking about checking their price list. And, when they start cutting back Medicare because they took $500 million/billion out of its coffers, I'll probably have to go there.

And, no, I sincerely do not believe that it is going to get any better with the new "compromised" health care plan coming out of Congress. All that the wrangling did was give more money to insurance companies. So much for true health care reform. It's just a shabby joke.

penny3 — December 21, 2009 at 11:53 a.m. ( | suggest removal )

Actually, Oprah's trying to buy all of Segment 31 -- the route through Hockinson for the BPA's proposed 500kv transmission line.

As for being a "permanent habitat for aliens," you read it here first.

JaMi — December 21, 2009 at 12:08 p.m. ( | suggest removal )

We had a former president who found out lots of good information by 'googling' the 'internets' (his own words, not mine). So I don't know why we would ignore that wonderful option when seeking out great information.

fauxnoise_netjerk — December 21, 2009 at 2:23 p.m. ( | suggest removal )

You can swipe at the internet all you want Columbian, but the fact remains that one can find more truth and facts of the news on the internet than one ever could on the pages of The Columbian.

clarkcountie — December 21, 2009 at 2:53 p.m. ( | suggest removal )

From the internet, clarkcountie, you've got a classic case of orbitofrontal cortex apoptosis with final-phase frontotemporal asininity.

JaMi — December 22, 2009 at 12:14 a.m. ( | suggest removal )

Penny, when you get the quotes, could you please post them? I'm comparing prices, background, feedback and experience by the acupuncturists and their customers when available.

goldenoldie — December 22, 2009 at 7:12 a.m. ( | suggest removal )

You should demand a refund on your mail-order "Troll" course JaMi, along with the other idiot wannabe Trolls that contribute absolutely nothing to any discussion.

clarkcountie — December 22, 2009 at 10:09 a.m. ( | suggest removal )