Bank of America apologizes to Oregon homeowners
Wednesday, June 15, 2011
PORTLAND, Ore. (AP) -- Bank of America is apologizing for mistakenly accusing 5,000 Oregonians of being late on property taxes and saying they might be risking foreclosure.
The Oregonian reports that Bank of America said Wednesday it is in the process of notifying affected customers in 14 Oregon counties where the mistaken letters went out.
Bank spokeswoman Jumana Bauwens said the bank sincerely apologizes to those who received the letter in error.
Washington County officials say its tax office has received 1,000 calls since Monday from suburban homeowners in the Portland area who received letters from BAC Tax Services Corp., an arm of the bank's home loan servicing division.
Multnomah County officials said the bank sent 1,600 letters in error to Portland area residents.
Information from: The Oregonian, http://www.oregonlive.com