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Alaska to compensate for computer problems

The Columbian
Published: March 29, 2011, 12:00am

SEATTLE (AP) — Some people are still waiting for Alaska Airlines to get them to their destination after weekend computer problems disrupted travel for more than 12,000 passengers.

The airline says 150 flights on Alaska Airlines and Horizon Air were canceled Saturday.

Alaska Airlines says it will be compensating people who were delayed by the computer problems.

Airline spokeswoman Bobbie Egan says some passengers will have to wait until Tuesday or Wednesday for a flight.

And some vacationers are ringing up extra hotel charges and other costs as they wait to board those planes.

Egan says the airlines are working out a plan to compensate affected passengers.

She says Alaska Airlines is going to make it right for its customers, no matter what. But the first priority is to get everyone to their destination.

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Information from: The Seattle Times, http://www.seattletimes.com

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