Comcast cable focus of online survey
Friday, May 13, 2011
The City/County Telecommunications Commission is conducting an online survey of Comcast cable subscribers and nonsubscribers at http://www.cityofvancouver.us/cablefranchise.
The short survey, which runs through June 12, will help the commission understand community needs and interests related to cable television service from Comcast in preparation for its cable franchise renewal process.
The online survey does not ask questions regarding personal identification such as name, Social Security number or home address. All information gathered from households will be reported only as a group, and all individual responses are anonymous.
In addition to the online survey, the Telecommunications Commission conducted random telephone surveys and focus groups to capture input about future cable television needs in Vancouver and Clark County.
Comcast was granted a 15-year franchise in November 1997 to provide cable television services in Vancouver and Clark County. The franchise will expire Dec. 31, 2012.
The eight-member Telecommunications Commission is a volunteer citizen board that advises the Vancouver City Council and Clark County commissioners on all matters related to the cable television franchise agreement with Comcast.