I was managing a Chevron station and a customer told us what happened.
There is a security monitor in the store so customers could see they were on camera. I took the monitor off of the security setting and put on the news. Customers would walk in for coffee or to pay for gas or whatever and they’d just stand there watching the monitor.
The store was packed but silent. You could hear a pin drop.
Note: A condensed version of this story appeared on page D7 of The Columbian on Sept. 11, 2011.