Redmond, Ore., T-Mobile call center closing



REDMOND, Ore. (AP) — One of the seven call centers that cellphone carrier T-Mobile USA Inc. is closing is located in Redmond, Ore.

T-Mobile said Thursday it’s cutting 1,900 jobs nationwide as it consolidates its call centers from 24 to 17 in an effort to reduce costs and remain competitive. The seven will close by the end of June.

Oregon’s Department of Community Colleges and Workforce Development says it has been told 359 workers will be laid off at the Redmond center.

Roger Lee is the executive director of Economic Development for Central Oregon. He tells KTVZ that the Redmond center opened in 2004 and at its peak had nearly 900 employees, although that number has dropped in recent years.

About 3,300 people work at the centers due to be shuttered, but T-Mobile said it plans to hire up to 1,400 people at the remaining 17 centers. The company says workers whose jobs are eliminated will have a chance to transfer to the remaining call centers.

T-Mobile is the smallest of the four national carriers and is dealing with steep subscriber loses.