Business name: Biggs Insurance Services.
President and CEO: Greg Seifert.
Address: 916 Main St.
What the business does: Biggs Insurance Services is a locally owned full-service insurance agency, specializing in auto, home, business and health insurance. In addition, the company offers a broad range of products and services including risk consulting, employee benefits and commercial surety (bonding). Greg Seifert, president and chief executive officer, said they work with businesses and individuals to tailor insurance plans that meet their specific needs.
Steps to build the business: Seifert said he is always looking for new ways to grow and sustain the business. Biggs continually looks to attract new employees who can add value and teamwork to the company. The company is actively using social media, networking, a constantly evolving website and an electronic newsletter as a means of communication.
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Greatest challenge: Most recently it has been the economic reality of our county, Seifert said, but more industry specific would be the competition his business faces from large national companies. They spend millions of dollars attempting to convince customers that it is all about price. Seifert said customers shouldn't get a cookie-cutter response for their insurance needs, because everyone's needs are different and many are complicated. Biggs is able to offer a level of expertise that the normal insurance buyer doesn't possess, he said.
What's ahead: Seifert and company are carefully watching the national economic situation and working on the implementation of national health insurance. The company is looking to roll out an advertising campaign in the next six to eight months.
President/CEO's business history: This agency has been in Vancouver since 1935, and rose to prominence under the direction and leadership of Don Biggs until 1988. Seifert has been with the agency since 1981, and moved into the president position in October 2008. Prior to that he was an employee benefits producer and manager of the benefits department.
Year established in Clark County: 1935.
Hours: 8:30 a.m. to 5 p.m. Monday through Friday.