Sliced cable disrupts 911, wireless services

By Craig Brown, Columbian Metro Editor

Published:

 

A sliced fiber-optic line caused a partial outage of 911 services and other wireless and data services in Clark County and parts of Oregon early Wednesday.

The disruption of Sprint’s fiber network began around 3:30 a.m. and was resolved around 7:15 a.m., a company spokeswoman said.

Wireless voice and data, as well as some wired Internet services, were down for an unknown number of Sprint customers. Those customers include other carriers that lease space on Sprint’s network such as Verizon.

Landline phone customers and some other wireless carriers’ customers were able to reach 911, according to Clark Regional Emergency Services Agency.

Verizon worked with CRESA to set up a different phone number that could be used by Verizon customers during the outage.