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Tuesday, March 19, 2024
March 19, 2024

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Counties find most 911 texts accidental, pranks

The Columbian
Published:

EVERETT — Washington counties that allow people to text 911 instead of dial are finding many messages are bogus.

KOMO-TV reports that since July 8, Southwest Snohomish County Communications Agency has received more than 40 texts, but only four have been for actual emergencies. Two were from hearing-impaired people and two from domestic violence victims.

Similarly, in Kitsap County, which launched texting services March 31, dispatchers received 62 texts during a three month period. Of those, 25 were accidental or misdials and 37 were texts for service.

SNOCOM Executive Director Debbie Grady says the majority of messages are from people testing the system, non-emergencies or pranks.

Still, dispatchers encourage those who can’t call 911 to text in an emergency.

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