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News / Health

Free clinics extending services to the underinsured

Many patients struggle with co-pays, deductibles

By Michelle Andrews, Kaiser Health News
Published: May 2, 2016, 6:02am

Denise Johnson works two jobs, but neither of them offers health insurance to part-timers like her. She signed up for a marketplace plan this year, but for routine medical care, Johnson still goes to the free clinic near her Charlottesville, Va., home.

The problem is her plan’s deductible of at least $1,000. She can’t recall the precise figure, but it doesn’t really matter. “It’s absolutely high,” said Johnson, 58. “Who can afford that?” She struggles to pay her $28 monthly premium.

By continuing to visit the free clinic where she’s been a patient for a few years, Johnson said she saves hundreds of dollars a year on blood pressure and diuretic medications, her EpiPen and allergy pills. In addition to the drugs, she also sees a primary care doctor every six months at the clinic to keep tabs on her borderline diabetes and an allergist once a year.

“If you’re a working-class person and you’ve got a free clinic near you, buying a bronze plan and using the free clinic for primary care makes sense,” said Sara Rosenbaum, a professor of health law and policy at George Washington University.

Of the 1,300 people who visited the medical clinic at the Charlottesville Free Clinic in the past year, roughly 15 percent have enrolled in insurance through the marketplace, said Colleen Keller, executive director of the clinic. The clinic, which limits services to lower-income people, provides medical, pharmacy, mental health and dental services through a combination of staff and volunteer medical professionals. In addition to serving the working uninsured, the clinic has expanded its target population to include the underinsured — people who have coverage but whose premium and deductible represents 10 percent or more of their income.

Nicole Lamoureux, CEO of the National Association of Free and Charitable Clinics, said in many states these organizations are expanding their mission to make sure they can serve the underinsured.

“I think there definitely is a shift,” she said. “Prior to the (federal Affordable Care Act), we were seeing primarily the uninsured, but since the passage of the ACA, we’re seeing more of the underinsured.”

A study by the Commonwealth Fund found that 23 percent of adults younger than 65 who had coverage all year in 2014 were underinsured. The study considered someone underinsured if their out-of-pocket health care costs, excluding premiums, were at least 10 percent of their income, or 5 percent if their income was less than 200 percent of poverty (which was $22,980 for an individual in a 2014 plan). People whose health insurance deductibles were at least 5 percent of their income were also included.

Some people expected that the need for clinics to provide free medical care would wind down as people got coverage under the health law, said Jack Hoadley, research professor at the Georgetown University Health Policy Institute. Undocumented immigrants and people who don’t qualify for Medicaid would continue to rely on them, but few others would need to. But that hasn’t happened. Hoadley co-authored a study on the impact of the health law on consumer coverage in Richmond, Va., Tampa, Fla., and Columbus, Ohio.

Free clinics in those cities are “very much needed by people who qualify for insurance subsidies but still can’t afford the co-pays or deductibles to get care,” Hoadley said.

Cost isn’t the only factor that the newly insured are grappling with. Some people come to free clinics because they can’t get appointments with providers, said Deborah Miller, executive director of the Ohio Association of Free Clinics.

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