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McDonald’s Fast Food Upgrade

By The Columbian
Published: April 17, 2017, 4:15pm

Construction workers help remodel the Northeast 99th Street McDonald’s Monday afternoon. Franchise owners Matt and Val Hadwin said the new incarnation will boast upgraded menu boards, a two-lane drive-thru and digital kiosks for ordering. The kiosks, which have threatened to replace workers in the U.S. food service industry, won’t affect staffing, Val Hadwin said. Workers will take orders alongside the kiosks and deliver meals to people waiting at tables. “Nobody loses an hour. People first. Matt and I look at this business as, really, people first,” she said. The couple owns 17 McDonald’s franchises, including three in Portland and 12 in Clark County. The location on Northeast Andresen Road is next to be rebuilt, while a Hazel Dell location will soon adopt the digital kiosks as well. The Northeast 99th Street McDonald’s is slated to reopen for service next week. The rebuild will be formally completed in early May, Val Hadwin said.

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