MILWAUKIE, Ore. (AP) — An audit has shown that city utility bills in the Portland suburb of Milwaukie have been riddled with errors for at least the past three years.
The internal audit examined all of Milwaukie’s 628 commercial and multi-unit residential accounts. It concluded that 20 percent of the city’s utility customers since 2007 have been undercharged or overcharged.
Among the 128 commercial accounts that were billed incorrectly, the audit found total undercharges of more than $345,000 and total overcharges of about $37,000.
Milwaukie Mayor Jeremy Ferguson said the city work with its utility customers to fix the mistakes and restore confidence in the system.
