SCOTTSDALE, Ariz. (AP) — StubHub has suspended sales of tickets to Monday’s BCS title game because of a seller who did not have enough tickets to fill orders.
On Wednesday night, the secondary ticket marketplace removed all tickets to the game between No. 1 Auburn and second-ranked Oregon. On Thursday, the company sent out e-mails to fans who had already purchased tickets, offering them a full refund and an additional payment of twice the ticket price.
For example, if a fan paid $1,000 for a ticket, StubHub offered to refund the $1,000, as well as an additional $2,000 for the ticket.
StubHub spokeswomen Joellen Ferrer says it appears that the website had enough takers to satisfy the orders that could not be filled. The San Francisco-based company says it will bill the seller for the extra costs.