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Customers return to Chipotle as it reopens in Pacific Northwest

By DONNA GORDON BLANKINSHIP, Associated Press
Published: November 11, 2015, 10:11am

SEATTLE — Customers returned to Pacific Northwest Chipotle restaurants on Wednesday as the chain reopened some restaurants after an E. coli outbreak that sickened about 45 people in Washington and Oregon.

Clark County Public Health said Wednesday that both the Hazel Dell and Mill Plain Chipotle locations in Vancouver had passed inspections Tuesday and were approved to open. Chipotle said it expects to have all 43 of its locations in Oregon and Washington open by Thursday.

Matt Gilham, 34, said he wasn’t particularly concerned about the health scare connected to 11 restaurants in the two states, but not the restaurant where he picked up his lunch on Wednesday.

“These things just happen from time to time,” said Gilham, who stopped by the restaurant with his whole team from work. Gilham, who eats at Chipotle about once a month, said they also visited the casual restaurant on Tuesday and were disappointed it wasn’t open yet.

Chipotle voluntarily closed 43 restaurants in Washington state and Oregon at the end of October after health officials discovered most of the people sickened in an E. coli outbreak had one thing in common: a recent meal at Chipotle. The outbreak hospitalized more than a dozen people.

Health officials from the two states have not found the source of the E. coli outbreak, despite testing by the U.S. Food and Drug Administration of food samples from each of the affected restaurants. Chipotle also did its own testing and did not find any food contaminated by E. coli.

Jonathan Modie, a spokesman for the Oregon Health Authority, said food-borne illnesses are not easy to track to the source of the outbreak. “Finding the source of the outbreak is often like finding a needle in the haystack,” Modie said on Monday.

The restaurant chain was allowed to reopen its Northwest outlets after completing a thorough cleaning, replacing all the fresh food and adopting some new protocols for washing fresh produce. Chipotle also committed voluntarily to regularly testing food coming into its restaurants for bacteria that could cause foodborne illnesses.

“We offer our most sincere apologies to customers who have been affected by this incident. We have redoubled our efforts to enhance our food safety practices in order to ensure that our food is as safe as it can be,” said Steve Ells, founder, chairman and co-CEO of Chipotle.

Thirty restaurants reopened for lunch on Wednesday and the company expected to have all 43 back in business by today, said Chipotle spokesman Chris Arnold.


Additional reporting by The Columbian

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