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News / Business / Business Briefs

Vancouver call center CloudOne honored for helping veterans

The Columbian
Published: November 2, 2018, 6:16pm

Vancouver call center CloudOne is one of 12 Washington businesses honored Friday for their efforts to hire and support military veterans in 2018.

Employment Security Department Commissioner Suzi LeVine announced the Hire-A-Vet award winners in support of Gov. Jay Inslee’s Hire-A-Veteran Month proclamation and the upcoming Veterans Day holiday on Nov. 11.

CloudOne brought on a new recruiter in March with the specific charge to hire more veterans, according to an Employment Security Department news release. Since then, the company has increased its veteran workforce to 10 percent with only a 5 percent turnover rate, which is unheard of in a call center, the release says. CloudOne coordinates all of its veteran recruitment through WorkSource and advertises its openings on military job boards and social media sites.

Employment Security created the Hire-A-Vet Award as a way to call attention to unemployed veterans in Washington and to recognize companies with a good track record of hiring, retaining and celebrating veterans in their workforce. One business winner is selected from each of the 12 workforce development areas in Washington.