Steven Taylor, a clinical psychologist and author of “The Psychology of Pandemics,” believes COVID-19 has scared many people because there is little information and there isn’t a vaccine yet.
“When people hear conflicting messages about the risk, it affects how they cope and how they prepare.” He believes social media has heightened the tension, as have visits to stores where other shoppers are stockpiling with abandon.
“People, being social creatures, we look to each other for cues for what is safe and what is dangerous,” he told CNN. “And when you see someone in the store panic-buying, that can cause a fear-contagion effect.”
“People become anxious ahead of the actual infection,” Taylor said. “They haven’t thought about the bigger picture, like what are the consequences of stockpiling toilet paper.”
President Donald Trump warned against hoarding and asked Americans to buy just what they need. He and business leaders keep assuring that supplies are plentiful and retailers just need an opportunity to catch up with buying. So far it hasn’t stopped people from squirreling away goods.
For example, the problem is not our nation’s toilet papermaking capacity, it is sudden surge buying. Paper mills, such as Georgia Pacific’s plants at Camas and Wauna, Ore., can produce huge volumes of toilet paper, even stockpile inventories, but getting it to retailers overnight is a logistical nightmare.
Currently, GP is working through its existing excess stock and increasing production in order to meet immediate consumer demand, but ramping up production has its side effects.
When consumers stockpile, they don’t really need more; they’ll just end up working through those extra rolls later over time. The supply-chain whiplash, or bullwhip effect, of empty shelves due to panic-buying simply distorts true demand, Forbes writer Amy Feldman added.
Since toilet paper and paper towels are too bulky to warehouse in unlimited quantities, papermakers project production with cushions for natural disasters such as hurricanes and wildfires. However, the coronavirus is unlike anything we have experienced.
The president has pulled together government leaders, health care authorities and private business heads to “flatten the curb” on what is now a pandemic. Drastic measures are ramping up, closing schools, churches, businesses and government offices. Major events are canceled and rationing, hopefully, won’t come.
Whether it be supplies of daily necessities, medicines or protective clothing, we need to have patience, understanding and a desire to work together. We have a long, difficult road ahead; hopefully we’ll start seeing a dip in the infection curb within the next six to eight weeks. Toilet paper shortages are only the tip of the iceberg.