The Washington State Department of Social and Health Services recently closed many of its offices to the public or began limiting foot traffic in response to COVID-19. People are encouraged to access services online or by telephone.
• The Division of Vocational Rehabilitation can be reached at 1-800-637-5627.
• For the Aging and Long-Term Support Administration, call 1-877-734-6277 for Adult Protective Services; 1-800-562-6078 for Residential Care Services; and visit waclc.org or call 1-855-567-0252 for Washington Community Living Connections.
• Developmental Disabilities Administration clients and providers who reside in Southwest Washington can reach the agency at 1-800-314-3296.
Community Services offices are still open to the public on a limited basis because they are considered an essential service, said department spokeswoman Kelly Von Holtz. That means people without phones or access to internet can still apply for benefits, request a replacement EBT card and access other necessary services.
However, those services can also be accessed by phone at the Customer Service Contact Center at 1-877-501-2233 or online at washingtonconnection.org. Von Holtz said the Customer Service Contact Center is experiencing high call volumes with long hold times.