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News / Politics

Census outreach shifts online amid COVID-19 outbreak

Stay-home orders mushroomed as census ramped up

By Associated Press
Published: March 28, 2020, 7:49pm
2 Photos
This undated photo provided by Jasmine Cho, who was supposed to lead cookie decorating activities at Census events in Pittsburgh in March and April, shows cookies she decorated with U.S. Census themes. The spread of the novel coronavirus has waylaid 2020 census outreach efforts that were planned in advance to get as many people as possible counted in the once-a-decade head count.
This undated photo provided by Jasmine Cho, who was supposed to lead cookie decorating activities at Census events in Pittsburgh in March and April, shows cookies she decorated with U.S. Census themes. The spread of the novel coronavirus has waylaid 2020 census outreach efforts that were planned in advance to get as many people as possible counted in the once-a-decade head count. (Jasmine Cho via AP) Photo Gallery

ORLANDO, Fla. — In tiny Munfordville, Ky., the closure of the public library has cut people off from a computer used only for filling out census forms online. In Minneapolis, a concert promoting the once-a-decade count is now virtual. In Orlando, Fla., advocates called off knocking on doors in a neighborhood filled with new residents from Puerto Rico.

Across the U.S., the coronavirus has waylaid efforts to get as many people as possible to participate in the count, which determines how much federal money goes to communities. The outbreak and subsequent orders by states and cities to stay home and avoid other people came just as the census ramped up two weeks ago.

Thousands of advocates, officials and others are scrambling to come up with contingency plans for pulling it off amid a pandemic.

“Right now, everybody is faced with figuring out how to outreach to our communities not being face to face,” said Jennifer Chau, leader of a coalition of Asian American, Native Hawaiian and Pacific Islander organizations in Phoenix that passed out 300 reusable boba tea cartons in January to anyone who signed a card pledging to complete their census form.

Nonprofits and civic organizations leading census outreach efforts are pivoting to digital strategies. Texting campaigns, webinars, social media and phone calls are replacing door-knocking, rallies and face-to-face conversations. But it comes at a cost: Experts say connecting with trusted community leaders in person is the best way to reach people in hard-to-count groups that may be wary of the federal government.

“It’s making it exponentially more difficult to get the kind of accurate count that is needed for this census. There’s no sugarcoating it. It’s really tough,” said Arturo Vargas, CEO of NALEO Educational Fund, a Latino advocacy group.

Although the U.S. Census Bureau is spending $500 million on outreach efforts, including advertising, it’s relying on more than 300,000 nonprofits, businesses, local governments and civic groups to encourage participation in their communities.

The groups are recalibrating their messaging to address the upheaval in people’s lives, including job losses and stay-at-home orders, and to focus on how census numbers help determine the distribution of federal aid or medical supplies their communities may get during the coronavirus crisis.

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