“I literally built the business through Facebook Marketplace,” she said.
Adams moved into a brick-and-mortar shop in February 2019, but her troubles weren’t over yet. The pandemic hit, causing her foot traffic to nearly grind to a halt. And she couldn’t apply for a Paycheck Protection Program loan because her business was too new.
But Adams decided to pivot the business and buy bulk “essential” supplies, such as masks and toilet paper that retail stores don’t sell for reasons such as damaged packaging.
“I had no choice but to become essential,” she said.
In February 2020, the rent at Adam’s brick-and-mortar had become too expensive, so she relocated the business to 717 Grand Blvd. At the time, she had about 500 items listed on Facebook Marketplace.
A month later, Facebook banned her marketplace account, she said, and she still can’t figure out exactly why.
“I don’t know the exact reason, she said. “I’ve never been able to speak to a Facebook person.”
Adams still sold items online through websites like OfferUp, but Facebook’s ban was a major loss of revenue, she said.
“Being banned was heartbreaking,” she said.
Adams has kept moving forward in her business, which also employs her son and his girlfriend. Adams’ boyfriend also helps with tech work.
Nowadays, as travel starts to pick up again, Adams said luggage is a big seller, and she has been selling luggage from six pallets she bought from Costco.
Her store also showcases 15 local artists’ work, because “it brings a beauty that I cannot live without,” she said.
“I’m here to build something beautiful for the community by upcycling the things the corporations would have thrown away,” she said.