Thursday, June 17, 2021
June 17, 2021

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Suit aims to make pet telemedicine permanent


SAN FRANCISCO — A group of veterinarians and pet owners in California is asking the state to permit more telemedicine for animals even after the pandemic ends.

In a federal lawsuit filed Monday, the San Francisco Society for the Prevention of Cruelty to Animals says the state should not end waivers allowed during the pandemic for remote visits.

“People can use telemedicine for themselves and their children, so why not for their pets?” said Brandy Kuentzel, general counsel at the San Francisco SPCA. “Telemedicine can be a vital tool to improve the lives of pets and the people who love them.”

The pandemic has changed how people live and work, and many want those changes to remain after the threat of COVID-19 fades. As the lawsuit notes, people “live in a world that has grown daily accustomed to medical appointments, court hearings, and classroom instruction conducted by Zoom and other online teleconference platforms.”

The lawsuit contends pet owners and veterinarians have a First Amendment free speech right to telemedicine. Restrictions on veterinarians also violate equal protection guarantees because doctors who treat people can do so remotely, the suit argues.

The state veterinarian board has “arbitrarily deprived veterinarians of the opportunity to speak with clients using modern telemedicine communication methods, like Zoom, that are available to doctors who care for human beings, and which have become increasingly valuable and essential tools to the delivery of safe and comprehensive healthcare,” the suit says.

California has justified its rules restricting veterinarian telemedicine on the grounds that animals can’t talk, the suit says. But physicians regularly do virtual visits with patients who can’t speak, including infants, and rely on family members to relay information.

Despite the success of creating effective vaccines for COVID-19 in such a short time, the nation is now facing a second challenge: ensuring that everyone eligible to receive the vaccines feels comfortable getting vaccinated when it’s their turn.

“In light of California’s treatment of telemedicine for humans, that rationale makes little sense,” the suit says.

A pandemic rule that is set to expire in June allows California veterinarians to treat animals remotely if they already were patients. Before the pandemic, veterinarians could do telemedicine only if the animal had a condition that had previously been treated in the office.

The group of pet owners and veterinarians named as plaintiffs in the suit say remote visits should also be permitted for new patients and animals with new conditions. The suit notes that many animals become extremely anxious when taken to the vet, and some people live in remote places without easy access to animal specialists.

California was one of many states to loosen veterinary telemedicine restrictions during the pandemic, which caused a boom in pet adoptions.