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Jan. 19, 2022

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Therapy dogs to provide comfort at airport

Friendly pooches sworn in to help flyers relax

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The Shoup family stops on the way to their flight to pet Yakeley, a dog from Paw Force One, at John Glenn Columbus International Airport in Columbus, Ohio.
The Shoup family stops on the way to their flight to pet Yakeley, a dog from Paw Force One, at John Glenn Columbus International Airport in Columbus, Ohio. (Alie Skowronski/Columbus Dispatch) Photo Gallery

COLUMBUS, Ohio — Jabbar Fant isn’t a big fan of flying.

“Actually, I hate it,” the 48-year-old computer analyst said Thursday morning, shortly before boarding a flight for Houston to visit his niece.

He had a heart transplant five years ago and isn’t allowed to own pets. But he loves dogs and knows their therapeutic benefits, recalling stress-relieving canine visits while he was hospitalized.

So he was quick to meet Gatsby, an American Staffordshire Terrier, newly “sworn in” during a tail-wagging ceremony inside John Glenn Columbus International Airport Thursday.

Gatsby is one of 10 trained dogs, certified by the Alliance of Therapy Dogs, who, along with their owners, will be volunteering inside the security checkpoints of the airport.

Called Paw Force One, the new program allows the dogs to roam the airport terminal, interact with passengers and lessen the stress of air travel.

Gatsby’s owner, Tammy Stemen, of the North Side, said her pooch doesn’t have to do much to please others.

“People see him and they just smile because he’s such a happy dog.”

Airports have tried to ease the stress of air travel with massage tables, lounges and calming stations. Columbus has an interfaith meditation room in the baggage claim area.

Local airport officials had heard of several dozen other North American airports with therapy dogs and saw the program as a natural fit.

“In addition to their training, these dogs bring something that can’t be taught — they love being around people,” said Angie Tabor, senior manager of customer experience for the Columbus Regional Airport Authority.

Each dog was given a paw-print neck scarf after being introduced. That scarf and a colorful vest now make up their uniform, identifying them as approachable while working. Hours are variable based on volunteers’ availability.

“I think it’s a great thing,” Fant said after greeting Gatsby and others. “It seemed like he wanted to be petted. Dogs don’t feel the stress.”

Shelley Drager, a Pickerington resident, called Yakeley, her 5-year-old yellow Labrador retriever who has visited hospice patients, nursing homes and schools, “a great distraction from anxiety and stress.”

“I feel like she absorbs all the emotions that are brought to her. She senses what a person needs at the right time, whether its stress or they’re sad,” she said. “I feel like her purpose in life is to make people happy.”

Dublin residents Jeff and Edie Parker, waiting for a delayed flight to Orlando, Fla., for a short vacation, were curious about the line up of dogs at Thursday’s ceremony. They have two Labs of their own and miss them already, Jeff Parker said.

Fant envisions a day when dogs could be on board, like air marshals, to maintain order and de-stress passengers.

“They could come up and down the aisles and you could pet them,” he said.

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