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Air travelers face cancellations over Memorial Day weekend

Sticker shock also in store for those flying; airlines blame 'various factors'

By Anne D'Innocenzio, Associated Press
Published: May 28, 2022, 2:27pm

NEW YORK — Airline travelers are not only facing sticker shock this Memorial Day weekend, the kickoff to the summer travel season. They’re also dealing with a pileup of flight cancellations.

More than 1,200 flights were canceled as of 2 p.m. EDT Saturday, according to flight-tracking website FlightAware. That followed more than 2,300 cancellations on Friday.

Delta Air Lines suffered the most among U.S. airlines, with more than 240 flights, or 9 percent of its operations, eliminated on Saturday. Hartsfield-Jackson International Airport in Atlanta, where Delta is based and has its largest hub, was heavily affected by the travel delays. On Saturday, 5 percent of the flights there were canceled, while 7 percent were delayed.

Delta noted in an email to The Associated Press that Saturday’s cancellations were due to bad weather and “air traffic control actions,” noting that it’s trying to cancel flights at least 24 hours in advance this Memorial Day weekend.

Delta announced on its website Thursday that from July 1 to Aug. 7, it would reduce service by about 100 daily departures, primarily in parts of the U.S. and Latin America that Delta frequently serves.

“More than any time in our history, the various factors currently impacting our operation — weather and air traffic control, vendor staffing, increased COVID case rates contributing to higher-than-planned unscheduled absences in some work groups — are resulting in an operation that isn’t consistently up to the standards Delta has set for the industry in recent years,” Delta’s Chief Customer Experience Officer Allison Ausband wrote in a post.

Airlines and tourist destinations are anticipating monster crowds this summer as travel restrictions ease and pandemic fatigue overcomes lingering fear of contracting COVID-19 during travel.

Many forecasters believe the number of travelers will match or even surpass pre-pandemic levels. However, airlines have thousands fewer employees than they did in 2019, and that has at times contributed to widespread flight cancellations.

People who are only now booking travel for the summer are experiencing the sticker shock.

Domestic airline fares for summer are averaging more than $400 for a round trip, 24 percent higher than this time in 2019, before the pandemic, and a robust 45 percent higher than a year ago, according to travel-data firm Hopper.

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