On the first week of my new job at Alpine Springs Assisted Living, the administrator asked me to go talk to Wilber to see what I could do.
Wilber was a cantankerous troublemaker, she said. She had gotten a report that while exiting the elevator he was bumping into people with his electric wheelchair, all the while asserting loudly, “You are walking too slow.”
From the exasperation in her voice, I thought the administrator didn’t believe my talking to Wilber would make much difference: “It’s funny, you would think he would know better and be kinder. Wilber used to be a Lutheran minister.”
My knock on Wilber’s door was drowned out by the sound of loud, dramatic music — the kind that accompanies cowboy movies when the bad guy is making his getaway. I knocked again, more forcefully.