Clark Public Utilities named J.D. Power customer champ




Clark Public Utilities said Monday it's one of 50 companies named to J.D. Power and Associates' 2014 Customer Champions. The utility and others were named to the list by J.D. Power — a global market research company — out of more than 600 brands across nine major industries.

The list of 50 companies includes, Apple, Jaguar, Neiman Marcus and Southwest Airlines.

It's the third time the utility has received such recognition. J.D. Power decides the rankings using five key "touch points," including people, presentation, process, product and price.