WASHINGTON — Far fewer veterans than expected are using a new program aimed at making it easier for them to get private health care and avoid the waits that have plagued Department of Veterans Affairs facilities nationwide.
Only 27,000 veterans have made appointments for private medical care since the VA started mailing out 8.6 million “Choice Cards” in November, the VA reported to Congress this month, so VA Secretary Robert McDonald wants authority to redirect some of the $10 billion Congress allocated for the program to the VA’s 970 hospitals and clinics.
Republicans and Democrats insist the department first needs to better promote the choice program. They also want to fix the law to make it easier for veterans in rural areas to prove they live at least 40 miles from a VA facility. The government measures the distance as the crow flies, rather than by driving miles.
“Veterans put their lives on the line to defend this country. The very least we can do is ensure they don’t have to jump through hoops to receive the care they need and have earned,” said Sen. Jon Tester, D-Mont., whose vast state has just one VA hospital.
The choice program was a key component of a sweeping overhaul, approved last year in response to reports that dozens of veterans died while waiting for appointments at a VA hospital in Phoenix, and that appointment records were manipulated across the country to hide such delays.
The law, signed by President Barack Obama in August, allows veterans who have waited more than 30 days for an appointment to get VA-paid care from a local doctor. It also allows veterans who live at least 40 miles from a VA hospital or clinic to get private care and makes it easier to fire VA employees accused of wrongdoing.
Veterans have long complained about waiting months or even years to be reimbursed for private care in an older program that allows them to get outside care for emergencies or procedures not available at the VA, and many are skeptical the choice card will alleviate those problems.
“I don’t believe any of us thought that there would be a wholesale rush to leave the VA system at all, but we are still early in the program,” said Rep. Jeff Miller, R-Fla., chairman of the House Veterans Affairs Committee.
McDonald’s bid to shift the money has met a bipartisan wall of opposition in Congress, where leaders said the landmark VA overhaul has not been fully implemented. Taking money away from just three months after the choice program was launched is premature, even irresponsible, lawmakers and veterans advocates said.
Miller called the plan a complete nonstarter. His Senate counterpart, Johnny Isakson, R-Ga., called it unacceptable. And Sen. John McCain, R-Ariz., one of the law’s chief authors, said Congress would “refuse to even consider” the idea.
Connecticut Sen. Richard Blumenthal, the senior Democrat on the Senate veterans panel, said he would oppose reallocation “so long as there are delays and issues with quality of care” at VA.
McDonald counters that the proposal, which has not been formally submitted, would help ensure that “every veteran receives the care they have earned and deserve regardless of where they choose to get it from.”
McDonald, VA secretary since July, said he never intended to “gut the choice program or somehow eliminate” it. Instead, he said, he simply seeks the kind of budget flexibility he enjoyed as Procter & Gamble CEO.
“Imagine your household. You are hungry, but you can’t move the money from the gasoline account to the food account. Well, that is the situation I face,” he said at a Feb. 11 budget hearing before the House Veterans Affairs Committee.
Louis Celli, director of veterans affairs and rehabilitation at The American Legion, the largest veterans service organization, called McDonald’s explanation disingenuous. “Draining funds from the bill short-circuits the program and ultimately hurts vets,” Celli said.
McDonald will get another chance to explain the proposal Thursday as Isakson’s committee considers the VA’s budget.
Rep. Tim Huelskamp, R-Kan., said a veteran in his rural district drives 340 miles each way for cardiology treatment at a VA hospital in Kansas City. “If the VA choice program can’t provide something closer for him, then we need to relook at how we are implementing that,” he told McDonald at the Feb. 11 hearing.
McDonald said VA officials are willing to look at changing the 40-mile rule. The VA is committed to doing all it can to “make sure the program is robust,” he said.
