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News / Clark County News

911 center plans shift to new computer system

The Columbian
Published: May 8, 2010, 12:00am

The Clark Regional Emergency Services Agency will transfer its operations Monday from an 18-year-old computer system to a new, $3.4 million replacement.

The project that began more than two years ago is funded by the county’s 911 excise tax.

“911 services aren’t changing — just a main tool used to do it,” said Keith Flewelling, CRESA Technical & Support Division Manager, in a press release announcing the system’s scheduled launch.

“Our number one goal is to transition systems seamlessly with no impact to public safety.”

The new system will allow for improved coordination between dispatchers and law enforcement personnel, according to the release. It includes a mapping function that can be used to send directions to first responders’ onboard computers to quickly locate reported emergencies.

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