SALEM, Ore. — A “catastrophic failure” at Oregon’s state government data center delayed unemployment payments for thousands of people and briefly crippled operations in state agencies.
Technicians from a state contractor were expanding storage Monday night when something went wrong, said Matt Shelby, a spokesman for the Department of Administrative Services, which administers the State Data Center.
No data was lost, but the failure left agencies statewide unable to connect to databases and interrupted overnight computing processes. Employees were unable to access email. Operations returned to normal Tuesday morning. Shelby said.
“Anything that was kind of a scheduled, routine job that had to pull data from the State Data Center, it didn’t happen last night,” Shelby said.
That includes processing of unemployment benefits. Roughly 70,000 people are expected to file jobless claims this week, and about 90 percent of them are generally processed on Monday nights, said Tom Fuller, a spokesman for the Oregon Employment Department.