The retail industry is in the final days of a year in which the athleisure trend continued to boom, the off-price category got even hotter and an ever-growing list of restaurants catered to our interest in healthy eating by announcing big changes to their food supply chains.
So what are likely to be the hot topics in retail in 2016? We’ve rounded up some expert predictions.
1. Mobile payments will finally take off — with a little help from chip credit cards. For years now, forecasters have said mobile wallets such as Apple Pay and Samsung Pay are poised to become a commonplace way of transacting at retail checkout counters. But so far, consumers have been slow to ditch plastic cards. Andy Schmidt, who studies mobile payments for CEB, said that could change this year.
Retailers and banks are migrating to chip credit cards, technology that experts say is more secure than the magnetic stripe cards we’re used to. But while the technology is safer, it also makes the checkout process several seconds slower.