OAK BROOK, Ill. — A McDonald’s promotion for free ice cream cones to celebrate National Ice Cream Day went awry because of a glitch with the company’s mobile app.
McDonald’s offered a free vanilla cone to its app users Sunday. But after several users complained to McDonald’s on Twitter that the app wasn’t working, McDonald’s told them to instead simply ask the cashier to honor the promotion.
A representative for the Oak Brook, Ill.-based company apologized Monday for the “technical issues” and said the app was working again.
