NEW YORK (AP) — Wells Fargo has agreed to pay $110 million to settle a class-action lawsuit over up to 2 million accounts its employees opened for customers without getting their permission, the bank announced Tuesday.
It’s the first private settlement that Wells has reached since the company paid $185 million to federal and California authorities late last year. Authorities said bank employees, driven by high-pressure sales tactics, opened the bank and credit card accounts without customer authorization.
The settlement will include customers who had accounts opened without their permission, or were signed up for a product they did not agree to, going back to Jan. 1, 2009. Wells Fargo says it believes this settlement, which is subject to court approval, will resolve the 11 other pending class-action lawsuits filed against it over the accounts.
Wells said it is waiving its right to take customers into what’s known as third-party arbitration, which lets the bank take complaints to a private mediator instead of a court of law. The practice has been a source of controversy for the bank, and customer advocates and politicians had been pressuring Wells to give up its right to use arbitration.
After paying attorneys’ fees, the $110 million will first go to cover any customers’ out-of-pocket losses or fees that they may have incurred due to the unauthorized accounts. All remaining money will be split among the all impacted customers.
