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News / Northwest

Washington AG sues LuLaRoe clothing seller

Ferguson says business model a pyramid scheme

By Thomas Clouse, The Spokesman-Review
Published: January 25, 2019, 9:39pm

The Washington Attorney General filed a lawsuit Friday alleging that clothing marketer LuLaRoe, and its business model, is a pyramid scheme used to defraud those persons it recruits to sell the clothing.

As part of the suit, AG Bob Ferguson asserts that the company misrepresents how much money sellers can make selling leggings and other clothing. The company charges prospective sellers between $2,000 to $9,000 as “onboarding” fees to sell the clothing on the promise that they could make as much as $10,000 to $500,000 a month for part-time work.

“LuLaRoe tricked consumers into buying into its pyramid scheme with deceptive claims of high profits and refunds for unsold merchandise,” Ferguson said in a news release. “Instead, many Washingtonians lost money and were left with piles of unsold merchandise and broken promises from LuLaRoe.”

The Spokesman-Review reached out to five local “home office” sales representatives listed on the LuLaRoe website. None of them responded to emailed requests for interviews.

LuLaRoe, which is based in California, sells leggings and other apparel. It uses individual retailers, which they call “independent fashion consultants,” to sell the clothing. The new consultants must be recruited and sponsored by existing retailers.

More than 3,500 Washington residents signed on to sell the clothing since January 2014. However, fewer than 2,000 of those consultants remain active, according to the state.

Ferguson explained that a direct-selling business becomes a pyramid scheme when its primary source of income comes from recruiting sellers rather than the retail sales to consumers. They often require steep start-up costs and minimum purchases on a regular basis.

Between 2014 and 2017, LuLaRoe consultants received monthly bonuses based how much inventory they and their recruits purchased from the company. The more consultants they recruited, the higher the bonuses the company provided.

The business changed its pay structure in 2017 to provide bonuses solely on sales to customers, the state said. “In a LuLaRoe webinar, a LuLaRoe executive explained the change came about because of the ‘need to get away from being a pyramid scheme,'” the news release states.

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