With the recovery of $139,600 in restitution this week, Washington state’s yearslong campaign to prosecute student loan adjusters has now recouped more than $2 million for residents who were charged illegal fees.
Since 2017, more than 30 debt adjusters have been forced to pay back Washington customers for charging “excessive” fees related to managing their student loans, according to the state Attorney General’s Office. These settlements were paid out to more than 2,600 Washingtonians, averaging around $755 per person.
These debt adjusters are mainly offering to help students with the process of consolidating their federal loans, but loan consolidation is free if borrowers go directly through the federal government.
The Attorney General’s Office found several illegal practices, including false marketing about loan forgiveness and charging above the legal limit in fees. Some adjusters even claimed to be affiliated with the federal government.