“We get to see people and check in on them and they bring new friends, and we get to meet all new faces, sometimes,” said Cyndee Williams, owner of the White Birch Eatery, which opened in March 2020, right before the pandemic shut down everything. It restarted limited operations that summer. “And then, while we have a small profit margin, that helps us, too. It keeps my staff here and working.”
Restaurant partnerships in New Hampshire and in states like South Carolina, Iowa, and New Jersey, for example, started as COVID-19 restrictions were being lifted, along with the urgency of curbside pickups. Meanwhile, communities in Massachusetts, upstate New York, and northern California, which have established, pre-pandemic programs targeting rural areas and ethnic communities, are seeing additional restaurants coming on board.
“The pandemic had created an opportunity for us because it just made everyone aware of the need to think in a different way, to not provide services the way they always had in the past,” said Edwin Walker, deputy assistant secretary for aging under the Department of Health and Human Services.
Some programs offer grab-and-go options for seniors, grocery dining services, food trucks, hospital facilities, and catering at senior centers and other community locations in addition to or in place of in-house restaurant dining.