A roundup of some of the most popular but completely untrue stories and visuals of the week. None of these are legit, even though they were shared widely on social media. The Associated Press checked them out. Here are the facts:
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No, an Austrian airport doesn’t have a desk for travelers who thought they were going to Australia
CLAIM: Salzburg Airport in Austria has a help desk specifically for people who intended to fly to Australia.
THE FACTS: The European airport confirmed it does not have a desk for absent-minded holiday makers who set out for Sydney but wind up thousands of miles away in Salzburg. The misconception stems from a technology company advertisement that ran on a baggage carousel at the airport, which joked about offering such a service. The claim has delighted social media users in recent days, with one post on X, formerly known as Twitter, racking up more than 18,000 likes. “If you’re having a bad day, just remember that the airport in Salzburg, Austria has a counter for people who flew to Austria instead of Australia,” reads another post on Facebook. Some shared an image of a large sign that reads in part: “Sorry, this is Austria not Australia! Need help? Please press the button.” But Salzburg Airport said on Monday in a Facebook post written in German that no such counter or button exists and that the sign seen in some of the posts is actually an advertisement for Commend, an Austrian communication and security technology company. Indeed, the sign also includes the address of Commend’s website and reads: “Commend provides Security and Communication. From Salzburg to the rest of the world. Even for the most unlikely of situations.” Wolfgang Peer, a spokesperson for Commend International, confirmed to The Associated Press that the advertisement was real, but had been discontinued in 2022. “The briefing was to initiate a direct dialog between the passengers who see the board and the Commend brand and its Intercom products,” he wrote in an email. “Above all, it was to contain a witty message, with a certain wink.” He added: “An Austrian very often answers in English to the question where he comes from with: ‘From Austria, but there are no kangaroos in Austria.’”